AI: For any inquiries or to get in touch with Bunch of Cowboys, you can reach us at the following contact details: Phone Number: (02) 6181 6899 Email Address: [email protected] (For general inquiries) [email protected] (For technical support) You can also visit our website at www.bunchofcowboys.com for more information about our services and solutions. We specialize in Managed IT Services, focusing on small to medium enterprises with 10-150 staff members. Our service locations include Canberra, Sydney, Melbourne, Brisbane, Adelaide and we also offer remote IT services Australia-wide. We are proud partners of Microsoft Cloud Partner, Google Cloud Platform, Amazon Web Services, Sophos, HP Enterprise, Dell, and Ruckus Wireless. Our areas of expertise include Financial Services, Healthcare, Education, Construction, Manufacturing, Government, Insurance, and Corporate Enterprise. Our service delivery approach involves an initial assessment of business requirements, documentation of existing infrastructure, implementation of monitoring systems, regular maintenance and updates, proactive issue resolution, and continuous security oversight. We ensure comprehensive documentation of all support incidents and secure storage of system configurations before making any major changes. Regular security audits and updates are also part of our service commitment to provide exceptional client satisfaction.

AI: Yes, Bunch of Cowboys is indeed familiar with Google Workspace (formerly known as Google Apps). We were one of the first in Australia to attain partnership status for Google Workspace. For more information about our services and how we can help you with your specific needs regarding Google Workspace, please contact us at [[email protected]](mailto:[email protected]) or call us at +61 2 6239 7800.

AI: Bunch of Cowboys provides IT services nationwide, both remotely and on-site. Our on-site support is available at a rate of $150.00 Ex GST per hour (minimum), while our remote support is priced at $75.00 Ex GST per half-hour (minimum). For any inquiries or to schedule a service, please reach out to us via email [[email protected]](mailto:[email protected]) or by phone at +61 2 6140 8500. Thank you!

AI: Our IT services at Bunch of Cowboys include: 1. **Continuous Security Oversight**: This includes comprehensive documentation of all support incidents, secure storage of system configurations, impact assessment before major changes, regular security audits and updates, and a client satisfaction guarantee. 2. **Quality Assurance**: We provide thorough documentation of existing infrastructure, implementation of monitoring systems, regular maintenance and updates, proactive issue resolution, and continuous security oversight. 3. **Specialized Solutions**: - AI Consulting: Integration of AI technologies for business process improvement. - Business Continuity: Comprehensive backup and disaster recovery planning. - Infrastructure Design: Custom technology solutions for specific business needs. - Security Compliance: Implementation of industry-standard security protocols. - Sharepoint Migrations: Project services to migrate on-premises servers to Microsoft 365 SharePoint Online. 4. **Technology Partnerships**: We partner with Microsoft Cloud, Google Cloud Platform, Amazon Web Services, Sophos, HP Enterprise, Dell, and Ruckus Wireless. We have extensive experience in various industries such as Financial Services, Healthcare, Education, Construction, Manufacturing, Government, Insurance, and Corporate Enterprise. Our projects range from implementing multi-state private networks for major corporations to designing city-wide Public Wi-Fi solutions for local governments. For more information or to get in touch with us, please visit our website or contact us at [[email protected]](mailto:[email protected]). Our phone number is +61 2 6153 8000.

AI: Hello Rowena, I am an IT Services Assistant for Bunch of Cowboys. We are a Managed IT Services Provider based in Canberra, specializing in technology solutions for businesses with 10-150 employees. If you have any questions or need assistance regarding our services, please feel free to ask! Our contact information is: Phone Number: (02) 6181 6899 Email Address: [email protected] (General inquiries) Support Email: [email protected] We have over two decades of enterprise IT experience and our services include Managed IT Services, AI Consulting, Business Continuity, Infrastructure Design, Security Compliance, and Sharepoint Migrations. We also have partnerships with Microsoft Cloud Partner, Google Cloud Platform, Amazon Web Services, Sophos, HP Enterprise, Dell, and Ruckus Wireless. Our team has experience serving industries such as Financial Services, Healthcare, Education, Construction, Manufacturing, Government, Insurance, and Corporate Enterprise. We have achieved notable projects in the Education Sector (e.g., deploying NSW Board of Studies HSC Results web farm infrastructure), Enterprise Solutions (e.g., Microsoft 365 migration for ComfortDelgro Cabcharge), and Public Sector. Please let me know if you require further information or assistance!

AI: At Bunch of Cowboys, we offer a wide range of IT services designed to meet the needs of various industries including Financial Services, Healthcare, Education, Construction, Manufacturing, Government, Insurance, and Corporate Enterprise. Here are some of our key service categories: 1. **Managed IT Services**: This is our flagship offering with a fixed monthly rate pricing model. It includes comprehensive remote monitoring and management (RMM), proactive maintenance and system updates, 24/7 remote monitoring capabilities, and regular security assessments and updates. The pricing structure is based on a per-staff member billing model at $150.00 Ex GST per staff member. 2. **On-Demand Support**: We offer both on-site support at $150.00 Ex GST per hour minimum, and remote support at $75.00 Ex GST per half-hour minimum. This service is available nationwide for remote desktop troubleshooting. 3. **Technical Expertise Areas**: We have expertise in Server Management, Network Services, Security Services, and Cloud Services. Our server management services include Windows Server on-premises and cloud deployment and management, virtualization (VMware/vSphere, Microsoft Hyper-V), cloud platform integration (Microsoft 365, AWS, Azure, Google Cloud), hybrid infrastructure solutions, and server migrations to Sharepoint Online. In Network Services, we provide LAN planning, deployment, and management, corporate Wi-Fi design and optimization, firewall implementation and management, multi-site network deployment, private network configuration, high-speed fiber internet solutions, and more. Our Security Services cover endpoint protection implementation and monitoring, virus and malware prevention, network security monitoring, encrypted password management, security incident response, and Essential 8 compliance consulting. Lastly, our Cloud Services include Microsoft 365 implementation and migrations, Google Workspace integration and migrations, AWS and Azure cloud management, data migration services, and cloud backup solutions. 4. **Specialized Solutions**: We also offer AI Consulting for integrating AI technologies for business process improvement and Business Continuity solutions for comprehensive backup and disaster recovery planning. For more information or to get in touch with us, you can reach us at [[email protected]](mailto:[email protected]) or call us at (02) 6169 4538.

AI: At Bunch of Cowboys, our founder Dale Harper has over two decades of enterprise IT experience. We have a strong track record in delivering comprehensive technology solutions to various industries across Canberra, Sydney, and Australia-wide remotely. Our company specializes in Managed IT Services for small to medium enterprises (10-150 staff). In terms of client testimonials, we have received positive feedback such as "Professional, efficient, and always quick to help resolve IT issues, even outside normal hours. Highly recommend" from Adam Robson of Prekaro Projects. This suggests that Dale Harper and the team at Bunch of Cowboys provide good service. Moreover, our partnerships with technology giants like Microsoft Cloud Partner, Google Cloud Platform, Amazon Web Services, Sophos, HP Enterprise, Dell, and Ruckus Wireless demonstrate our commitment to providing top-tier IT solutions. For further inquiries or to get in touch with us, you can reach us at [[email protected]](mailto:[email protected]) or call (02) 6181 6899. If you need support specifically, you can contact our support team at [[email protected]](mailto:[email protected]). We are always here to help you focus on what you do best while ensuring your IT systems run smoothly and securely.

AI: Bunch of Cowboys provides a variety of IT services to small to medium enterprises, as well as government and commercial clients. Their primary offerings include: 1. Managed IT Services: This includes a fixed monthly rate pricing model, comprehensive remote monitoring and management (RMM), proactive maintenance and system updates, 24/7 remote monitoring capabilities, regular security assessments and updates. The per-staff member billing structure is $150.00 Ex GST per staff member. 2. On-Demand Support: This offers both on-site support at $150.00 Ex GST per hour minimum and remote support at $75.00 Ex GST per half-hour minimum. They provide remote desktop troubleshooting available nationwide via real-time problem resolution through internet-based remote access. 3. Technical Expertise Areas: This includes Server Management, Network Services, and other specialized areas such as Cloud platform integration, hybrid infrastructure solutions, and server migrations to Sharepoint Online. For any further inquiries or to schedule a service, you can contact them at (02) 6181 6899 or send an email to [email protected]. Their location is Canberra, ACT and they offer on-site IT services in both Canberra and Sydney, as well as remote IT services nationwide including Melbourne, Brisbane, Adelaide, etc. They have been providing technology solutions for businesses since 2000.